Privacy Policy

PRIVACY POLICY

BASIC DATA PROTECTION INFORMATION

1. Who is responsible for processing your data?

The person responsible for processing your data is:

  • Identity: PAZREY-HERRAJES, SL (Trade Name: PROMAXPERT)
  • CIF: B-76571066
  • Address: Calle El Lajon, No. 12, Granadilla Industrial Estate, Sector 2, Plot No. 47, TF-1, Exit 51, 38600, Granadilla de Abona, Santa Cruz de Tenerife, Spain
  • Telephone: 673 51 76 37
  • Web: www.promaxpert.es
  • Email: info@promaxpert.es

The company has a Data Protection Officer:

  • Entity: GAC ACOSTA & TORRES, SL
  • CIF: B-38878260
  • Registration No.: DPD-073024/2019
  • Address: Calle Doctor Pisaca, 6, 2nd Floor, Door 1 Left, 38400, Puerto de la Cruz, Santa Cruz de Tenerife, Spain
  • Phones: +34 922 381 422 / 699 498 749 / 678 525 476
  • Email: dpd@gacacostaytorres.com

2. What is your personal data used for?

By accepting our privacy policy, you authorize us to use your personal data to:

  • Send you the information and provide the service requested through the forms available on our website.
  • Possible transfers necessary for navigation and use of cookies (more information in the Cookies Policy ).

Learn more about Google Analytics: Google Analytics Policy

3. What is the legitimacy for processing your data?

  • Execution of a pre-contract or contract for the requested service.
  • User consent, which can be revoked at any time.

4. How long do we keep your data?

The data will be retained for the duration of the contractual relationship and, subsequently, for the statutory limitation period. The IP address collected by cookies will be retained for one year to verify consent. More information in the Cookies Policy section.

5. What type of data do we process?

  • Data sent by email.
  • Data provided in contact forms.
  • Browsing data obtained through cookies and Google Analytics.

Only those over 16 years of age may provide data. If you are a minor, you must have the consent of your parent or guardian.

6. To which recipients will your data be communicated?

Data will not be transferred to third parties unless required by law or when necessary to provide the service.

7. What rights do you have and how can you exercise them?

You may exercise the following rights:

  • Access to your personal data.
  • Correction of inaccurate or incomplete data.
  • Deletion or cancellation of data.
  • Opposition to data processing.
  • Limitation of processing under legal conditions.
  • Portability of your data.
  • Not to be subject to automated decisions.
  • Revocation of consent granted.

To exercise them, you must send a request with your identification to:

  • Postal address: PAZREY-HERRAJES, SL, Calle El Lajon No. 12, Granadilla Industrial Estate, Sector 2, Plot No. 47, TF-1, Exit 51, 38600, Granadilla de Abona, Santa Cruz de Tenerife.
  • Email: info@promaxpert.es

You have the right to file complaints with the Spanish Data Protection Agency .

8. Is my data secure?

The website is registered and hosted by 181 IONOS Spain, SL and has up-to-date security measures. We comply with the GDPR (EU Regulation 2016/679) and Organic Law 3/2018 on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD).

9. Links to other websites

We are not responsible for the privacy policies or cookies of external websites linked from our site.

Date: 06/15/2025