Terms of Service – Promaxpert.es

Last updated: July 13, 2025

OVERVIEW

Welcome to Promaxpert.es. The terms "we," "us," and "our" refer to Promaxpert.es. Promaxpert.es operates this store and website, including all information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the "Services"). Promaxpert.es is powered by Shopify, which enables us to provide the Services to you.

By accessing or using any of the Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to any of these terms, you should not use our Services.

SECTION 1 – ACCESS AND ACCOUNT

You must be of legal age in your jurisdiction to use our Services or have the consent of your legal guardian. You are responsible for maintaining the confidentiality of your account credentials. All information you provide to us must be true, current, and complete.

SECTION 2 – OUR PRODUCTS

We make every effort to accurately represent our products, but color or appearance variations may occur depending on the device accessed. We reserve the right to modify or discontinue products without prior notice.

SECTION 3 – ORDERS

Orders are subject to acceptance by Promaxpert.es. We reserve the right to refuse, modify, or cancel an order for any reason. Return or exchange requests are processed according to our Refund Policy.

SECTION 4 – PRICES AND BILLING

Prices are subject to change without notice. Unless otherwise stated, they do not include taxes or shipping costs. You agree to provide accurate and up-to-date information so we can properly process your payments.

SECTION 5 – SHIPPING AND DELIVERY

Shipping times are estimates and may vary. We are not responsible for delays caused by third parties. Title and risk pass to the buyer upon delivery of the product to the carrier.

SECTION 6 – INTELLECTUAL PROPERTY

All content on Promaxpert.es (text, trademarks, images, designs, etc.) is the property of PAZ REY HERRAJES SL or its licensors. Use without express authorization is prohibited.

SECTION 7 – OPTIONAL TOOLS

We may offer third-party tools "as is" without any warranties of any kind. You assume all responsibility for their use.

SECTION 8 – THIRD-PARTY LINKS

External links are provided for your convenience. We are not responsible for the content or privacy policies of third-party sites.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Promaxpert.es uses Shopify technology to operate this store. Shopify is not responsible for any purchases made; the entire business relationship is between you and Promaxpert.es.

SECTION 10 – PRIVACY POLICY

All personal information is managed in accordance with our Privacy Policy and Shopify's Privacy Policy.

SECTION 11 – COMMENTS

By submitting comments or reviews to us, you grant us a license to freely use them for commercial or promotional purposes, provided that they do not infringe the rights of any third party.

SECTION 12 – ERRORS AND INACCURACIES

We may correct errors or inaccuracies in the Services at any time without prior notice.

SECTION 13 – PROHIBITED USES

You are prohibited from using the Services for any unlawful purpose, to harm others, or to violate intellectual property rights, among other conduct.

SECTION 14 – TERMINATION

We may terminate your account or access to the Services at any time if you violate these Terms. Some provisions will survive termination.

SECTION 15 – DISCLAIMER OF WARRANTIES

The Services are provided "as is" without warranties of any kind, except as required by law.

SECTION 16 – LIMITATION OF LIABILITY

In no event shall Promaxpert.es or its suppliers be liable for any indirect, incidental, special, or consequential damages arising from the use of the Services.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold Promaxpert.es harmless from any claims arising from your breach of these Terms or misuse of the Services.

SECTION 18 – SEVERABILITY

If any provision is declared invalid or unenforceable, the remaining provisions shall remain valid.

SECTION 19 – WAIVER AND ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Promaxpert.es regarding the use of the Services.

SECTION 20 – ASSIGNMENT

You may not transfer or assign your rights without our written consent. We may do so freely.

SECTION 21 – APPLICABLE LAW

These Terms are governed by the laws of Spain. The parties submit to the jurisdiction of the Courts of Santa Cruz de Tenerife.

SECTION 22 – HEADINGS

Headings are for reference only and do not affect the interpretation of these Terms.

SECTION 23 – CHANGES TO TERMS

We reserve the right to modify these Terms at any time. Your continued use of the Services constitutes your acceptance of any modifications.

SECTION 24 – CONTACT INFORMATION

Trade name: Promaxpert.es
Company: PAZ REY HERRAJES SL
CIF: B76571066
Commercial address: Calle Lajon, 12, Granadilla Industrial Estate, Sector 2 Parc. 47, TF-1, Exit 51, 38619 Tenerife, Santa Cruz de Tenerife, Spain
Email: comercial@promaxpert.es
Telephone: +34 636 087 831